AI-assisted work
Reduce repetitive admin work and help teams get to answers faster.
The operating system for security dealers, rebuilt for the next decade.
Run the whole operation from one platform — leads, customers, scheduling, work orders, inventory, billing, reporting, and integrations — now with built-in intelligence and a fully modernized experience.
One platform
Customers & Leads
Full lifecycle
Scheduling
Calendar & dispatch
Work Orders
Field & service
Inventory
Stock & transfers
Accounting
Billing & payables
Reports
Insight & exports
Integrations
Monitoring & more
Intelligence
AI built in
The work is too important to be scattered across five systems.
Leads come from one place. Scheduling happens somewhere else. Inventory lives in a spreadsheet. Billing is another tab. Monitoring updates and customer records have to stay in sync. Reporting arrives late because the data had to be stitched together after the fact.
SecurityTrax exists because security dealers need one serious system for the whole operation — and it keeps that depth while making the daily workflow faster, cleaner, and easier to teach.
A modern platform, with intelligence built in.
The same operational depth, rebuilt around speed and clarity — plus a long list of new capabilities.
SecurityTrax Intelligence
AI Assistant, Assists, Automations, and AI-Prompts, built in.
Modern UI/UX
A total refresh — mobile, dark mode, and theming.
Command palette & search
Jump anywhere with keyboard-fast site search.
Guided workflows
Standardize how work moves with repeatable, guided processes.
Unified calendar
One calendar across appointments, technicians, and service.
Rebuilt reports
A vastly improved report-builder UI for clearer insight.
Address intelligence
Autocomplete, verification, and property-owner lookup.
SSO via OIDC
Single sign-on, now generally available.
Core to the way security dealers work.
SecurityTrax is not a generic CRM with a security label on top. It is built around the actual departments, handoffs, and details that security providers manage every day.
Customers & Leads
Create, convert, manage, and service customer records with the full lifecycle in view.
Calendar & Scheduling
Coordinate appointments, technicians, service detail types, availability, and dispatch.
Work Orders
Connect work to customers, appointments, equipment, templates, documents, and purchasing.
Inventory
Track on-hand equipment, purchase orders, requisitions, transfers, spillage, and RMAs.
Accounting
Invoices, payments, statements, credits, payables, funding, and QuickBooks workflows.
Reports
Build and run the reports operators, managers, accounting, and ownership depend on.
Administration
Permissions, users, packages, licensing, workflows, settings, and company defaults.
Integrations
Monitoring, Alarm.com workflows, the new Brinks integration, SMS, eDocs, and accounting.
SecurityTrax Intelligence
AI-enabled tools built into the operating workflow.
Intelligence is part of the product, not a separate AI tool to manage — AI-assisted work, address intelligence, and automation, with usage priced in SecurityTrax Tokens.
Address intelligence
Cleaner customer data with token-priced address and property verification.
Automation support
Run Intelligence alongside workflows so repeatable checks scale safely.
Included monthly allowance
The standard plan includes 5,000 monthly SecurityTrax Tokens.
One simple price. Use it however you want.
You pay for the features you actually use, with one $250 monthly minimum — and a lot of usage already fits inside it.
$250
/ month minimum
Your first $250 of usage is covered by your $250 monthly minimum.
$3
Customer create
Everything needed to onboard a customer, including SecurityTrax eDocs, unlimited credit checks, and consumer financing.
$0.15
Active customer storage
Active records include file storage, recurring invoicing, and SMS.
$0.05
Archived customer storage
Read-only inactive records stay available at one-third of the active rate.
5,000
Monthly SecurityTrax Tokens
Included for AI, address intelligence, automation, and Advanced API before wallet spend.
Trusted for 20 years. Rebuilt for what security dealers need next.
Give your operation the backbone to keep growing without letting daily work fall through the cracks.